A Big Settlement for Cash App Users
Cash App, a popular mobile payment app, has agreed to pay $15 million to settle a class-action lawsuit. The lawsuit claimed the app didn’t protect user data well enough, leading to unauthorized transactions and data breaches between August 23, 2018, and August 20, 2024. Eligible users who faced these issues could claim up to $2500 for losses, plus extra money for time spent fixing problems. The deadline to file a claim was November 18, 2024, but if you submitted one, you might get a payout in 2025. This settlement could bring relief to millions of Americans who used Cash App during this time.
Why the Lawsuit Happened
The lawsuit against Cash App and its parent company, Block Inc., focused on two major security issues. In 2021, a former employee accessed user data without permission, exposing sensitive details like names and account information for over 8 million users. In 2023, another breach happened when old phone numbers linked to Cash App accounts allowed unauthorized access. Users reported fraudulent withdrawals and identity theft. While Cash App denies wrongdoing, they settled to avoid long court battles. This settlement aims to compensate users for losses and improve app security.
| Issue | Details |
|---|---|
| 2021 Breach | Former employee accessed user data without permission |
| 2023 Breach | Old phone numbers led to unauthorized account access |
| Fraudulent Transactions | Unauthorized withdrawals reported by users |
| Settlement Fund | $15 million for affected users |
Who Can Claim the Money?
To be eligible for the $2500 payout, you needed to meet specific requirements. You must have used Cash App or Cash App Investing between August 23, 2018, and August 20, 2024. You also needed to have experienced unauthorized transactions, data breaches, or time spent resolving these issues. Claims required proof like bank statements, police reports, or receipts showing losses. The deadline to file was November 18, 2024, so if you missed it, you can’t claim now. Those who filed on time could see payments by late 2025 or early 2026.
| Eligibility Criteria | What You Need |
|---|---|
| Account Usage | Active Cash App account from 2018 to 2024 |
| Issues Faced | Unauthorized access or fraudulent transactions |
| Proof Needed | Bank statements, receipts, or police reports |
| Claim Deadline | November 18, 2024 |
How to Check Your Claim Status
If you filed a claim, you can track its status to see when your payout might arrive. Visit the official settlement website, cashappsecuritysettlement.com, and use your Claimant ID and Confirmation Code from your claim confirmation email. You can also call the settlement administrator at 1-866-615-9740 for updates. Make sure to check your email, including spam folders, for news from the administrator. Payments might come via direct deposit, PayPal, Zelle, or a check, depending on what you chose. The final court approval happened on January 13, 2025, but payouts could take until late 2025 due to claim reviews.
Why This Matters to Users
This settlement is a big deal for Cash App users, as it addresses serious concerns about digital security. With over 56 million active users, Cash App is a major player in mobile payments, but breaches hurt trust. The $15 million fund offers financial relief for those who lost money or time dealing with fraud. It also pushes Cash App to strengthen its security to prevent future problems. Stories of users losing thousands to unauthorized transactions have made this payout a hot topic, with many hoping it sets a standard for other apps.
What to Do Next
If you filed a claim, keep an eye on your email and bank account for updates. Check the settlement website regularly or call the administrator if you haven’t heard anything. To protect yourself moving forward, enable two-factor authentication on your Cash App account, use strong passwords, and watch for suspicious activity. If you missed the claim deadline, you can’t get the payout, but you can still report issues to Cash App for support. This settlement shows the importance of staying proactive about your digital security in today’s online world.